Training Management Maturity Model

Assess your organization's learning capability with this complete benchmarking and reporting package.

Use the model's unique four-phased approach to determine where your organization is at on the road to training best practice and then go on to construct a roadmap for improvement. The pack includes everything you need to conduct an evaluation and report your results.

Single License:
US $95.00
2 to 10 Licenses:
US $85.00
11+ Licenses:
US $75.00
Product ID:
Leslie Allan
View Details
Microsoft® Windows operating system
Microsoft Excel®, Microsoft Word®, PDF reader
Download Size:
1.8 MB

Product Features

Start Your Improvement Journey

This benchmarking package will help you when:

  • you are new to the training management role
  • you don't know where to direct your improvement efforts
  • your training team is not clear on their purpose
  • your training function is suffering budget cuts

Comprehensive Application

Use this package to help you with a variety of objectives, including:

  • benchmarking your training unit against best practice
  • adjusting to recent organizational changes
  • integrating the training function with the rest of the organization
  • creating a learning organization
Training Management Maturity Assessment

Powerful Structured Approach

Build your organizational learning using a structured four-phased approach:

  • develop effective training administration processes
  • ensure the quality of your training programs
  • formulate training plans linked to your organization's strategy
  • focus on measurable organizational, team and individual performance
Training Management Maturity Model: Four Levels

Who Uses This Pack?

Anyone involved in training management, human resources, organizational capability and process improvement, including:

  • Training and Learning Managers
  • Human Resource Managers
  • Organizational Development Managers
  • Performance Improvement Managers
  • Training Co-ordinators
  • Internal consultants

Complete Benchmarking Package

The pack includes comprehensive guides on:

  • the Maturity Model's four levels, Themes and Key Practices
  • conducting an assessment, from initial scoping to distributing the final report

Plus, the pack includes these easy to use tools:

  • multifunction worksheet for analyzing and graphically displaying ratings
  • customizable Microsoft Word assessor form
  • handy reference wall chart tabulating all elements of the Maturity Model
Comprehensive assessment tools

Practical Assessment Guide

The packaged Assessment Guide will walk you through all steps of the evaluation process, including:

  • deciding purpose and scope
  • selecting assessment team members
  • reviewing assessment questions
  • engaging key stakeholders
  • conducting the assessment
  • analyzing assessment data
  • compiling and distributing the assessment report
  • planning for improvement

Buy with Assurance

If this product does not meet our exacting quality standards, write to us within 30 days for a full refund.

Product Contents

This section lists all of the items contained within the supplied Training Management Maturity Model zip file.

  • Training Management Maturity Model guide


    Comprehensive 22 page guide to determining training unit capability in an organization and reporting results

    Table of Contents

  • Training Management Maturity Assessment Guide


    Practical 15 page assessment guide, including guidance notes for assessors and walkthrough of the eight step process for conducting, analyzing and reporting a maturity level assessment

    Table of Contents

  • Training Management Maturity Assessment Form


    Customizable Microsoft Word-based assessor form

  • Training Management Maturity Ratings and Charting Sheet


    Multifunction Microsoft Excel-based worksheet for inputting ratings, calculating overall scores for each Key Practice and Maturity Level, determining achieved Maturity Level and graphically displaying chart, ready for posting into final report

  • Training Management Maturity Model Chart


    Handy reference wall chart tabulating all elements of the Maturity Model

  • Quick Start Guide


    Two page handy reference guide for identifying the Training Management Maturity Model files and using them productively as quickly as possible

  • License Agreement


    License terms stipulating usage rights and warranties for Training Management Maturity Model


Be the first to write a review of our Training Management Maturity Model. We value your feedback and use your suggestions to further improve our products in future releases.

Contact us today to let us know what you think.

Licensing and Copyright

Your use of Training Management Maturity Model is strictly governed by the terms of the product's License Agreement. A Single User License allows the license holder to use the product as intended and to print out one copy only of the two PDF guides.

For example, if your organization employees three internal consultants to assess programs, your organization will need to purchase three licenses. When ordering online, enter "3" in the Quantity field. If ordering by telephone, tell the customer service representative that you require 3 licenses. Quantity discounts apply when you purchase more than one license.

The License Agreement prohibits you from selling, renting, lending or distributing the product and from allowing access to unauthorized users across a network. This product is also protected by copyright laws and international treaty provisions. We retain full copyright in all of our materials and strictly prohibit the making of unauthorized copies.

Please note that this is a summary only of the license provisions and is not meant to interpret the meaning of or replace any or all of the license terms specified in the product's License Agreement. Please read the product's License Agreement prior to purchase as no refunds are given on the basis that you did not read or understand the License Agreement.

If you are an external consultant or contractor delivering services to client organizations and wish to use this product in multiple client organizations, you will require an External Consultant License Agreement. Visit our Special License portal to find out more.

If your organization or site is large or your organization comprises a number of units or divisions, you may need a Site or an Enterprise License Agreement. Visit our Special License portal to find out more.

Product License Agreement

Product License Agreement Frequently Asked Questions

General License Agreement Frequently Asked Questions

Special Licenses

Product Support

Product Enquiries

We are pleased to answer any questions you may have about the content of this product and its application to your specific circumstances.

Contact us now for a prompt response.

Consulting Assistance

Whether you need a little help to bring about some incremental improvements or your training function is in need of a radical overhaul, our team of expert consultants, coaches and trainers are ready to assist.

Our associates are leaders in their respective fields, having earned the respect of both clients and peers. Each consultant delivers services with the highest professional standards and an emphasis on results.

  • Colin Beames
  • Jennifer McCoy
  • Geoff Hopkins
  • Maree Harris
  • Chris Bennett
  • Sue James
  • Peter Spence

Contact us now for assistance in selecting the right consultant for your needs.

How to Buy

Payment Methods

Our flexible purchasing options include:

  • Credit Card (online)
  • PayPal
  • Bank/Wire Transfer
  • Check
  • Money Order
  • Purchase Order

Note: Not all payment options are available in all countries.

We accept all of the major credit cards.

Credit Cards

Credit Card

Click on the Buy Now button for your chosen product. Your country and currency will be selected automatically on the Shopping Cart Order Form. Select Credit Card as the Payment Method. You will be able to download your product from the final page of the order process. You will also receive a confirmation email with a download link within a few minutes.


Click on the Buy Now button for your chosen product. Your country and currency will be selected automatically on the Shopping Cart Order Form. Select PayPal as the Payment Method. You will be sent to PayPal's log-in page. Once you log in and complete the transaction with PayPal, you will be returned to our Shopping Cart for a confirmation receipt and a download link. You will also receive a confirmation email with a download link within a few minutes.

Bank/Wire Transfer/Check/Money Order

Click on the Buy Now button for your chosen product. Your country and currency will be selected automatically on the Shopping Cart Order Form. Select your chosen payment method from the options displayed. Follow the on screen instructions on how to make payment. Upon payment, you will receive a receipt and download link to download your product.

Purchase Order

Click on the Buy Now button for your chosen product. Your country and currency will be selected automatically on the Shopping Cart Order Form. Select Purchase Order as the payment method. You will receive an invoice linking to the available payment options. Purchase Orders may be paid by credit card or check. Payment is due within 30 days. Upon payment, you will receive a receipt and download link to download your product.

Buy on CD

To receive the product on CD, select the Backup CD option on the Shopping Cart Order Form (extra US $12.95 applies). Please allow 7 to 14 business days for delivery by mail. Upon payment, you will also receive a download link so that you can start using the product immediately.

Give Gift

To give the product as a gift to a family member, friend or colleague, simply click the Give Gift link to the left of the Buy Now button. You will be taken to the Shopping Cart Order Form. On the Payment Info page, enter the gift recipient's details in the section provided.

Get Help

To get help before or during your purchase, contact Consumer Support. You will receive a prompt response from our order processor (FastSpring) to your question. You can also inquire about the status of your order once your purchase is confirmed.

Download and Install Product

To download the product zip file to your computer, click on the download link contained in the email we sent you. Save the file to a folder on your computer, taking note of where you saved it.

All product files are contained within the zip file you downloaded. Go to where the zip file is located and in Windows Explorer, right-click on the zip file. Select Extract All or Extract To from the list of options to extract all of the product files to your chosen location. Once you have extracted the files, navigate to the directory in which you extracted them. To get started, read the QuickStartGuide.txt file and check the License.txt file to verify your license obligations. If your computer does not recognize zip files, visit or to download the zip file extractor.

For installation problems and answers to other commonly asked questions,
visit our FAQ page


System Requirements:

Microsoft® Windows XP®/Windows Vista®/Windows® 7/Windows® 8/Windows® 10

Program Requirements:

Microsoft Excel® 2002(XP) or above, Microsoft Word® 2002(XP) or above, PDF reader

All reputable PDF readers will read our PDF files, including Adobe® Reader® and Foxit Reader.

Please note that our products are not designed to operate on Apple® and Linux systems (with or without Microsoft Windows® emulators). Business Performance Pty Ltd does not guarantee that our software will operate satisfactorily on these systems.

About the Author
Leslie Allan

Leslie Allan has been assisting organizations improve their capability for over 20 years. He has contributed in various roles as manager, consultant and trainer within the manufacturing and service industries, both for public and private sector organizations. On the people side, Leslie has set up and managed training functions for leading multinationals. His achievements include reducing online learning costs by 80% and increasing employee course completions by 540%. Taking a systematic approach to improving training effectiveness also led him to develop a best practice guide on delivering high impact training.

Leslie's external and internal consulting roles have seen him lead successful projects in strategic planning, workplace communications, and quality and HR information systems. He is also a seasoned instructional designer and trainer, having taught a variety of programs in both vocational colleges and industry.

Leslie is a prolific writer on business issues, with many journal and web articles to his credit. He is also the author of five books on employee capability, training and change management. Leslie currently serves as Divisional Council Member for the Australian Institute of Training and Development and is a member of the Australian Institute of Management and the American Society for Quality. Leslie may be contacted by email at

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PDF Download

Sample Maturity Model Wall Chart

Preview this product before you buy.

Training Management Maturity Model Chart

Complimentary chart displaying Maturity Level Objectives, Key Practices, KPIs and more.

PDF Download

Sample Training Management Maturity Assessment

Preview this product before you buy.

Training Management Maturity Assessment

Complimentary maturity assessment displaying ratings table and chart.