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Business Performance Pty Ltd


eNews March 2012

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We bring you an exciting newsletter this month. Begin by delving into the latest workplace conundrums around dealing with your boss and managing your employees. Then read our informative article on why organizations are having such a tough time with bringing about lasting change. To top it all off, we announce the release of a major redesign of our reference web site at www.businessperform.com We hope you enjoy!

Stay Up to Date

Keep up with all of the latest news and commentary by regularly visiting our Business Performance blog. Check out our recent blog posts on managing up and managing down. While you are there, why not share your views with others?

  • Managing a Bad Boss
    We've all suffered a grumpy manager at least once in our work lives. Whether you are currently enduring a bad boss or need to get ready for the next one, here are some useful strategies for turning the situation around.
  • Adjusting Performance Goals
    Changing goals mid-stream can really mess with your company's performance management and rewards systems. There are some things you can do to mitigate the damage to your credibility and the dent in employee morale.
  • Improving Performance Management
    It's easy to complain about what's wrong with our current employee performance management systems. What does a good performance feedback process look like? Here is our list of essential ingredients.

FacebookTwitterAre you getting our daily online management and training tips? Follow us on Twitter and become a Business Performance Fan on Facebook to get your regular dose of sage advice and information tips.

Why Change Programs Fail

The rate of organizational change has not slowed in recent years. In fact, with the Global Financial Crisis continuing to send shock waves to all four corners of the globe, the frequency of change appears to be increasing.

Consider the other myriad drivers of change. For example, the rapid and continual innovation in technology is forever requiring changes to organizational systems and processes. Witness the startling growth of the internet and micro-devices, which is enabling much faster and easier access to knowledge. Add to this the increased expectations of employees as they move more freely between organizations. It is no wonder that relentless change has become a fact of organizational life.

In spite of the importance and permanence of organizational change, most change initiatives fail to deliver the expected organizational benefits. Research over many years indicates that well over half of major change initiatives fail. Kotter, McKinsey and Blanchard put the failure rate at 70% whilst a recent IBM Corporation study reports a failure rate of almost 60%.

Common Reasons for Change Program Failure

There is a recurring theme to the reasons for the high rate of change program failures. You may recognize one or more of these reasons in your organization's change program challenges.

Poor executive sponsorship or senior management support

Active and ongoing leadership from the top is an essential prerequisite for achieving change outcomes. Where there is poor communication from the management team, lack of real commitment and a shortage of allocated resources, employees quickly see through to the real story. In one survey of change practitioners, 92% cited top management sponsorship as the most important factor in successful change programs.

Read all five typical reasons for why change programs fail

Managing Change in the Workplace guide and workbookIf you or your managers are struggling with bringing about change in your organization, then check out our Managing Change in the Workplace. This acclaimed resource will guide you through every step of the change process with a wealth of worksheets, checklists and tools. Supplementing our hands on approach is our unique change process model that makes sense out of the seeming chaos. Download the free introductory chapter and start using Managing Change in the Workplace today!

"To date, Managing Change in the Workplace is the best resource I have found anywhere to help me do my work. I am more confident when I approach assignments now than I had ever been before. I would recommend the guide to anyone involved in change management without any reservations."

Cindy Emmanuel McLean, Change Management Consultant

Major Web Site Upgrade

Earlier this month, we released our new web site design to the public. It has been a long time coming. We think it's been well worth the wait. With this major upgrade, we rebuilt our web site from the ground up -with you in mind all the while.

As you explore the new site, you will notice immediately the simpler navigation and clearer site structure. With over 600 pages of quality content, our aim is to get you where you want to go as quickly as possible. And the five big red buttons in the left sidebar will always get you instantly to the subject area you are after.

We have also placed context sensitive Quick Links in the left sidebar to get you promptly to other relevant sections of the site. And we think you will love our new tabbed layout on the main subject, products and services pages.

With over 60 pages of expert views and over 200 articles on a variety of business subjects, you will find yourself visiting the site time and time again. Don't forget to bookmark your favorite pages while you are browsing. We have also added lots of share buttons so that you can now easily share interesting content with your friends and colleagues. Please tell us what you think of our new blue and gray color theme.

Not only does our new site look great, we have also added lots of new content. Check out the revamped subject category pages (click the big red buttons) and the lots of new questions and answers we have included in our massively expanded FAQ section.

Business Performance Team

On our new web site, we also proudly showcase our team of expert consultants, coaches and trainers. Visit our Services section to find out about the range of expert services we can assist you with. Whether it is helping you with managing a change initiative, coaching your executives, developing your teams, or any other challenge you are facing, our experts are ready to speak with you. Contact us today to start the conversation.

Visit our web site at www.businessperform.com for lots of expert guidance and practical tools designed to help you get ahead of your competition. Also, be sure to pass this newsletter on to friends and colleagues who want to stay up with what's on. From all of us here on the Business Performance team, we wish you a productive month and look forward to communicating with you again soon.


In This Issue
Stay Up to Date Why Change Programs Fail Major Web Site Upgrade
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  Business Performance Pty Ltd  |   www.businessperform.com