Business Performance Blog

We share our news and reflections on the world of business.
Join our discussion on the latest research, reports and opinion.

Employee Survey Health Warning

Submitted by  on March 24th, 2011

Yes, surveying your employees may actually be bad for your organization’s health. In my consulting and work experience, I have seen first hand how organizations that conduct an employee survey actually dampen employee morale by not doing anything with the results. In some cases, the survey instigators even go to the trouble of reporting and communicating the survey results to employees, but nothing happens after that.

My experience, and that of my colleagues, is now borne out by BlessingWhite’s latest report on employee engagement. I was most interested to read in the report that organizations that conduct an employee survey and do no visible follow up activities have fewer engaged employees than the average. In BlessingWhite’s study, 26% of respondents who experienced a survey but no follow up were engaged with their job. Compare that with an average of 31% of employees who are engaged. Running an employee survey and then sitting on your hands is doing your organization damage.

Not conducting a survey at all is not much good for your organization’s health either. Of the employees that did not witness a survey, only 25% of them are engaged. The best outcome is conducting a survey and doing something about the results. Nearly half of all employees (44%) that reported witnessing a survey and follow up action are engaged.

So, the upshot is that by conducting an employee survey and acting on the results you could in some circumstances almost double the number of engaged employees in your organization. And what a difference that could make!

How is your organization at following up survey results with action plans? Are your managers on board with implementing improvement plans? What gets in the way of formulating action plans and carrying them out?


Guide to Project Management e-book

Have you been handed a project and don’t know where to start? Our no-nonsense A Guide to Project Management will introduce you to every aspect of project management. You will learn how to initiate projects, manage stakeholders, risks, issues and changes, conduct reviews and lead high performance project teams, and more. Best of all, the guide is supplied with a set of reusable and customizable project templates. Find out more and download the free A Guide to Project Management introductory chapter today.

Posted in Change, Communication, Talent | Comments (0)

Leave a Reply

Share This

  • twitter
  • facebook
  • linkedin
  • googleplus
  • gmail
  • delicious
  • reddit
  • digg
  • newsvine
  • posterous
  • friendfeed
  • googlebookmarks
  • yahoobookmarks
  • yahoobuzz
  • orkut
  • stumbleupon
  • diigo
  • mixx
  • technorati
  • netvibes
  • myspace
  • slashdot
  • blogger
  • tumblr
  • email
Short URL:



Recent Posts