What Makes Coaching Effective

Jennifer McCoy’s coaching program is based on the understanding that, given the opportunity to reflect, a commitment to act, and support in following through, people are able to change the way they operate.

• Did you know that only 15% of people who take out a gym membership actually attend after a couple of sessions?
• How many times have you made a New Year Resolution – and then made it again the next year and the next ...?

Why does this happen? Changing the way we operate is difficult. We are all creatures of habit. Usually we set goals that are unrealistic; too large for us to feel we can make progress, let alone achieve them. As well, mostly we are trying to make changes on our own, amongst the busy-ness of things, and we begin to doubt ourselves. But, if we have support, if we see ourselves making progress, achieving those goals is much easier.

Jennifer’s coaching focuses totally on you and your best interests, supporting and encouraging you as you make the changes you decide are worth pursuing.

Her coaching works with you in a respectful and collaborative way, allowing time and space for conversation and reflection.

Some areas that people work on are:

• habits they believe are holding them back
• strategies for handling staff at work
• improving their work/life balance
• making career decisions
• gaining the confidence to tackle problems
• building an inner strength to be able to take on new opportunities

Jennifer’s coaching helps keep your focus on finding solutions that suit you, rather than on analyzing problems and going over old ground. She helps you identify your strengths and build on them in ways you might not have considered. Her coaching allows you the opportunity to explore possibilities, take some risks, acknowledge mistakes and learn from them.

Jennifer’s coaching:

• follows the internationally recognized GROW coaching model to ensure you adopt a consistent approach in assessing your progress
• uses skillful questioning and tools to help you look more objectively at your situation, to think more clearly and make the best decisions for your situation
• is absolutely nonjudgmental
• will challenge any limitations you have imposed on yourself
• guides you in setting goals you want to achieve
• helps you to develop an action plan for getting there
• ensures we keep in touch informally by email to encourage you

Jennifer’s coaching does not:

• impose ideas – unless you ask for suggestions
• give advice – unless it is clearly offered as a possibility you might consider
• give psychological counselling

Testimonials

Jennifer challenged my thinking which now makes me look at my future and the way I live my life differently. By using some great tools, she helped me set appropriate goals and encouraged me to take some risks.

Manager
Cadbury Schweppes, Victoria
 

I began the coaching program, feeling some frustration because I needed feedback on my own strategies. Jennifer works in a relaxed, casual and confidential way so, although it was challenging to admit my own shortcomings to myself, I came away feeling that I’ve added a bit of wisdom to my profile, that I expect too much from others, and I’m feeling a lot happier, contented and accepting now.

John Cunningham
Ararat Rural City Councilor
 

I think the experience of coaching has been an affirming one, where I had had the opportunity to clarify some complex concepts in terms of my own future and life in general. ...It is obvious that my coach has been trying to extend my thoughts outside my immediate work environment which has been challenging for me. I know (now) that what I want to achieve is appropriate and achievable.

Principal
Victorian Primary School
 

Jennifer McCoy has facilitated The Pacific Institute course Investment in Excellence for the senior management team and middle managers at a time that coincided with significant change initiatives within UniSuper. With Jennifer’s guidance and support through the program, managers developed high-level skills, enabling them to recognize and understand reactions to change (especially their own), to motivate and support staff through change and to align professional growth with evolving business needs.

Joyce Marshall
Human Resource Manager, Superannuation
 

Jennifer McCoy has been closely involved with the implementation of quality management initiatives ... She has displayed fine leadership skills in managing and coordinating the Quality Managers from five autonomous ambulance regions. In difficult circumstances she has maintained a high level of professionalism and exhibited excellent communication skills throughout the ISO 9002 project.

Daryl Starkey
CEO, Ambulance Service Victoria – SW Region

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