Privacy Policy

Your privacy, both personal and business, is important to us. That is why we are committed to the latest industry standards and have developed this policy.

This web site is owned and operated by Business Performance Pty Ltd. Business Performance Pty Ltd will be referred to as "we", "our" and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site ("the web site"), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with products and services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Data Collected via Technology

Our web host's server collects information through technology in log files to make our web site more useful for visitors. This information assists us to design and arrange our web pages in a most user-friendly manner and to continually improve our site to better meet the needs of our customers, prospective customers, and visitors.

The data collected in our web host server's log files include your computer's IP (Internet Protocol) address, browser type, referring/exit web pages and computer operating system type. This information does not identify you personally. We use this data from time to time to compile aggregate statistics, monitor trends and track site usage. We also use the information to make sure our technology is compatible with that of our visitors. We are then better able to offer content, products and services that match our visitor's needs.

Data Collected by Third Parties

We do not collect financial information, such as bank account and credit/debit card numbers. Online order forms that take payment are hosted by our authorized third-party reseller, FastSpring. FastSpring has its own privacy policy and by using an online order form you will be providing your information to FastSpring subject to FastSpring's privacy policy. For more information, refer to the FastSpring privacy policy.

We provide social media sharing buttons that may access your personal data via third party APIs when you are logged in to your social media account(s). Third party social media sites have their own privacy policies. Refer to the privacy polices of these sites.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees, contractors and associates are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Cookies

Cookies are data that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most web sites, including those operated by us, can facilitate a user's ongoing access to and use of a site. They allow us to customise the web site to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our online services.

Access to Information

We will endeavour to take all reasonable steps to keep secure any information that we hold about you and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees, contractors and associates are obliged to respect the confidentiality of any personal information held by us.

Links to other sites

We provide links to web sites outside of our web sites, as well as to third party web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our web site. Before disclosing your personal information on any other web site, we advise you to examine the terms and conditions of using that web site and its privacy statement.

Problems or questions

If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's web site at www.privacy.gov.au

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