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Listed on this page are electronic books (eBooks) available from Business Performance Pty Ltd.
Each eBook is based on current best practice and is designed to offer practical advice on improving your business.
 All eBooks are in the popular PDF format and read using the free Adobe PDF Reader.
Choose an eBook and download today. Payment options are flexible.
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Training Evaluation Toolkit
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A complete practical guide and toolkit for measuring and reporting the impact of your workplace training programs. Do you need to measure the effectiveness of your training programs and report the results in financial or non-financial terms? With this comprehensive training toolkit, you will be able to demonstrate the impact of training on productivity, efficiency, quality, customer satisfaction, and so on. You will also be able to convert benefits to financial values, such as Return on Investment, Benefit to Cost Ratio, Payback Period, and so on. Whether you are a novice or experienced professional, this guide will walk you through planning your evaluation exercise, collecting all relevant data, isolating non-training factors and then analyzing and reporting the results convincingly to your key stakeholders.
The toolkit is packaged with a full set of reusable and customizable Microsoft Word forms and Excel calculation worksheets that you will use from the start to the finish of your training evaluation project. Tell me more ...
(MS Word, MS Excel and Adobe Acrobat)
ISBN: 978-0-9804619-4-7
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US $50
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Product ID: 14187-21
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Managing Change in the Workplace
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In today’s highly competitive environment, organizations cannot afford to stand still. The need for change is continuous, yet many organizations falter in delivering new processes, systems and structures. All too often change initiatives leave in their wake burned out managers and disgruntled employees, customers and suppliers.
This practical guide and workbook is intended for everyone expected to lead, manage and implement change. It covers every aspect of managing change, including essential principles, managing stakeholders, dealing with resisters, the role of project management, building effective change teams and more. The reader is also introduced to our unique CHANGE Approach to leading and managing change.
As you work through the guide, you will complete a series of practical exercises that will help you plan and manage your change for maximum impact. On your journey, you will be treated to a variety of tools, techniques and tips for ensuring that your change lasts. The guide is packaged with a separate reusable workbook that you can use time and time again. Tell me more ...
(Adobe Acrobat and MS Word)
ISBN: 978-0-9804619-3-0
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US $50
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Product ID: 14817-10
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From Training to Enhanced Workplace Performance
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Many organizations implement expensive training programs only to find that the expected benefits do not materialize. Whether you are an experienced or novice training professional or manager, this practical guide will give you all that you need to get more impact from your workplace training programs and to objectively measure that impact. Learn proven strategies and techniques for finding performance roadblocks, aligning training to real needs, developing training partnerships, engaging learners and transferring learning to the workplace.
And when your program is finished, this book will walk you through selecting the most appropriate measurement method, isolating the impact of training from other factors and presenting your evaluation report professionally and persuasively. To get you up and running as quickly as possible, the book is packaged with over 20 customizable Microsoft Word and Excel templates, guides and forms that you will use in all your improvement and evaluation activities. Tell me more ...
(MS Word, MS Excel and Adobe Acrobat)
ISBN: 978-0-9804619-0-9
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US $80
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Product ID: 14817-8
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Writing Learning Outcomes
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Many training programs serve no useful purpose for the organization. A primary cause of failure is poorly defined program objectives and learning outcomes. This guide and workbook is designed for trainers, facilitators, instructional designers and training managers who want to get more out of the training programs they design and conduct. By following the step by step guide, you will successfully articulate and focus on organizational objectives and required performance on the job to improve the effectiveness of your workplace training programs.
The book is packaged with a separate set of reusable and customizable learning outcome templates. The templates are in Microsoft Word format and allow you to document all of the levels and components of your program’s learning objectives. Tell me more ...
(Adobe Acrobat and MS Word)
ISBN: 978-0-9804619-2-3
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US $20
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Product ID: 14817-9
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Training Management Maturity Model
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Use this comprehensive best practice model and practical assessment tool to assess your current training management system. Build your organizational competency using the model's structured four-phased approach:
- develop effective training administration processes
- ensure the quality of your training programs
- formulate a strategic training plan linked to organizational objectives
- use performance consulting for continuous improvement
The model is packaged with an easy to use self-assessment tool. Use the tool to:
- evaluate your organization’s progress towards training best practice
- determine the Key Practices you need to improve organizational capability
- draw up an action plan to improve your training system
- formulate training management Key Performance Indicators to help you measure your success Tell me more ...
(Adobe Acrobat and MS Word)
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US $90
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Product ID: 14817-7
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A Guide to Project Management
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Organizations today make big and small accomplishments through projects – from implementing a new employee incentive scheme and introducing new products to the marketplace to building new infrastructure. And yet most projects fail their objectives.
Whether you are new to project management or have already been involved in a number of projects previously, this no-nonsense introductory guide will help you get the most from projects. It will introduce you to every aspect of project management, including initiating projects, project methods and principles, managing stakeholders, risks, issues and changes, conducting reviews and leading a high performance project team, and more. You will quickly get a grasp of the complexity of project management and its terminology with this easy to read guide.
As you work through the guide, you can begin using the supplied reusable and customizable project templates. The templates cover all of the major project management activities, including project initiation, planning and communicating, managing risks, issues and scope changes, project reporting and conducting reviews. Tell me more ...
(Adobe Acrobat and MS Word)
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US $50
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Product ID: 14817-12
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2 Way Feedback
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In today's economy, having the most technological up-to-date tools and systems is no longer sufficient to guarantee your competitiveness. Your people are increasingly the key differentiator between you and your competition. Yet managing people for optimum performance is where many managers still experience the greatest challenges. Creating a performance culture doesn't have to be difficult. The key is giving and receiving feedback in a way that encourages your employees to go the extra mile. This practical guide will show you in concrete terms how to create a communication culture in which all will want to contribute their best. Tell me more ...
(Adobe Acrobat)
ISBN: 0-9757900-0-5
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US $15
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Product ID: 14817-13
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Career Enrichment Tool Kit
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Career management is a joint responsibility between employer and employee. This Career Enrichment Tool Kit is a resource that enables your employees to plan and manage their own careers. It contains an abundance of information, exercises and templates to guide them in their decision-making and expand their awareness of what they need to do to make their next career change.
Whether you are supporting employees in career transition or you are working through your own career change, this step-by-step self-paced career development resource will assist with planning and managing career moves. Tell me more ...
(Adobe Acrobat)
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US $120
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Product ID: 14817-16
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Phone Orders
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To pay using your credit card by phone, call the 24/7 Customer Service Center at +1-952-646-5331 or toll free from the US and Canada at 1-877-353-7297. Quote the Product ID: above. An additional US $3.00 phone processing fee will apply. You will then receive a download link and license code to unlock the eBook.
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Online Orders
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Click on the Buy NOW! button above. On the Order Form, select your preferred currency and payment method. For online credit card payments, you will receive an email with a download link and license code to unlock the eBook almost immediately.
For offline payment methods (Bank/Wire Transfer, Check/Money Order, Fax-Credit Card and Invoice), the eBook is delivered once payment is received.
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Buy on CD-ROM
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To receive the eBook on CD-ROM, select the CD-ROM option on the online Order Form (extra US $12.50 applies). Please allow two weeks delivery for US and Canadian customers and three weeks for international customers.
To enquire about the status of your order, visit the Order Lookup service at https://www.regnow.com/order_lookup.html or email orders@regnow.com.
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Product Installation
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To download the eBook installation file to your computer, click on the download link contained in the email you received from RegNow.com. Double click on the file to start the installation process. If prompted, enter the name and license code contained in the email you received from RegNow.com.
If you experience problems during the purchasing process, please visit the RegNow help page at www.regnow.com/help.html
For installation problems and answers to other commonly asked questions, visit our FAQ page at www.businessperform.com/html/faq.html
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