The CHANGE Approach

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>Home >Change Management >CHANGE Approach

[Managing Change eBook] [CHANGE Approach] [Stakeholders] [Goal Setting] [Change Roles] [Teams and Change] [Training for Change] [Managing Resistance] [Three Laws of Change]

Change Management Model: The CHANGE Approach ©

Our organizational change management model exemplifies a disciplined change management process for leading and managing change. It will guide you from the initial good idea through to eventual institutionalization of the new way of working. Working methodically through the six change management phases ensures that you complete the essential activities for successful change: creating a sense of urgency, gathering support, agreeing objectives, clarifying roles, building skills and systems, and operationalizing the new environment.

Each phase is characterized by a set of key questions. Answering these questions will help you identify which stage you are in and whether you are ready to proceed to the next stage of the change management process. If you cannot answer one or more questions fully, do more work in that phase before moving to the next.

	Is there a clear and compelling reason for adopting this change program? Is it clear how, when and where this change will happen? What is required to keep the initiative moving forward? Is the objective data needed to convince the skeptics available? Do people feel the urgency to change?
	Who are the stakeholders in this change? What are the motivators for each stakeholder? Does the senior executive team support this change? Has a communication plan been developed? Are all stakeholders engaged in the change process?
	Do stakeholders take ownership of the vision and goals? Are program goals *SMART* goals? Are people involved in devolving the goals to lower levels of the organization? Are implementation plans in place supporting attainment of goals? Are performance measurement and reporting systems set up?
	Are change management and new operational accountabilities clear? Are the right people selected for the right roles? Do people with responsibilities have the necessary skills? Are project management principles and methods being used? Is the proportion of goal and task assignment appropriate?
	Is the training plan sufficiently scoped and adequately resourced? Are teams being developed and supported for high performance? Is support in place ensuring transfer of training to the workplace? Is there a focus on soft skills as well as technical skills? Do information, human resource and other systems support the new operational environment?
	Are performance results reported and successes celebrated? Is planning sufficient to ensure some quick wins? Are remuneration, rewards and recruitment systems aligned with the change objectives? Are new meanings provided through creating workplace symbols? Do managers and supervisors lead by example?

Our comprehensive eBook, Managing Change in the Workplace, provides a practical step-by-step guide and workbook designed to help you through the change management process.