FAQ: Licensing

Answers to questions related to our standard and special product licenses.

Product Licensing
What is a software license?

A software license grants the purchaser certain rights in using the software. For example, the license will specify how many people can use the product and on how many computers it may be installed. It may also restrict how many document copies can be printed. Other important provisions in the license will stipulate warranties, indemnities and rights to transfer or sell the license to others.

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Why do you sell licenses?

Buying software is not like buying other products. With other products, the nature of the product limits its use. For example, only one person can drive one car at one time. The advantage with software products is their flexibility. More than one person can use the software at the same time. For this reason, software is commonly licensed on a per user or per computer basis. The software license governs these terms of use and allows fairer pricing so that smaller organizations with less people using the software pay a lower price.

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What is a Single User License?

A Single User License grants the purchaser the right for one person to use the software on one computer. With some of our product licenses, a Single User License grants the purchaser the right for one person only to use the software on more than one workstation computer. Some of our Single User Licenses also grant the right for more than one person to use the software on the one workstation computer. Please read carefully the license terms for the product you are considering purchasing. You can read answers to frequently asked questions (FAQs) for each product license from on our Products FAQ page.

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What is 2 - 10 User Licenses?

Purchasing a license for 2 to 10 users grants the purchaser the same rights as 2 to 10 Single User Licenses. At the time of purchase, simply select the number of licenses you wish to purchase in the Quantity field on the Shopping Cart Order Form. For example, if you select "Quantity: 5" on the form, you will be purchasing five Single User Licenses. The advantage with purchasing 2 to 10 licenses is that the cost per license is significantly reduced compared with purchasing each license individually.

Say, for example, you purchase five licenses. In this case, you will be granted the right for five people to use the software concurrently or for you to install the software on five workstations. The specific rights you are granted depends on the product you are purchasing. Please read carefully the license terms for the product you are buying. You can read answers to frequently asked questions (FAQs) for each product license from on our Products FAQ page.

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What is 11+ User Licenses?

Purchasing a license for 11 or more users grants the purchaser the same rights as 11 or more Single User Licenses. At the time of purchase, simply select the number of licenses you wish to purchase in the Quantity field on the Shopping Cart Order Form. For example, if you select "Quantity: 50" on the form, you will be purchasing 50 Single User Licenses. The advantage with purchasing 11 or more licenses is that the cost per license is significantly reduced compared with purchasing each license individually.

Say, for example, you purchase 50 licenses. In this case, you will be granted the right for 50 people to use the software concurrently or for you to install the software on 50 workstations. The specific rights you are granted depends on the product you are purchasing. Please read carefully the license terms for the product you are buying. You can read answers to frequently asked questions (FAQs) for each product license from on our Products FAQ page.

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Where can I find out more about a product's license terms?

To read the product's license terms, click on the product you are interested in from our online catalogue. On the product page, select the Licensing tab to read a summary of the licensing terms or click on the Product License link in the left hand sidebar to go straight to the product's License Agreement.

Be sure to read the License Agreement carefully as the terms are legally binding. For answers to frequently asked questions (FAQs) about a specific product's license, follow the License Agreement Frequently Asked Questions link on the product page License tab or visit the Products FAQ page.

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Special Licensing
What types of special licenses do you offer?

The key types of special licenses we offer are:

  • Enterprise License Agreement
  • Site License Agreement
  • Training Materials License Agreement
  • External Consultant License Agreement
  • Reseller License Agreement

Find out more about each license type and how to apply at our Special License page.

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What license periods do you offer?

For most of our license types, we offer one year, three year and five year terms. Reseller arrangements are not time limited.

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How do I apply for a special license?

As a first step, please answer the preliminary questions on our Special License page and send your answers to us at office@businessperform.com We will then contact you directly to discuss tailoring a special license to suit your exact needs.

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