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Managers Need To Improve Communication Skills: Study Reveals
Submitted by Leslie Allan on August 17th, 2011
Perhaps one of the most significant benefits from moving the needle on employee engagement and motivation is increased productivity. While employee incentive programs can go some way to increasing staff motivation, a recent survey conducted by European Leaders has found that poor communication between employees and managers may be largely responsible for reduced levels of employee performance.
The results of the survey, carried out by European Leaders in June 2011, show that 64% of participants claim that they would work more efficiently with increased motivation. It has been well documented that motivation levels influence staff performance and productivity. The study supports this notion, with employees reporting that better communication from senior management has a positive impact on how they perform in the workplace.
The study shows that motivation levels may be improved if managers spent more time communicating their organization’s overall plan. This is highlighted by the fact that 68% of those surveyed fail to understand their company’s vision, and that only 18% view the organization they worked for as being a good company. In previous posts, I’ve highlighted equally significant communication factors impacting productivity, including building manager-employee trust levels and coaching for performance.
Other notable findings from this study are that 15% of participants have skills from outside interests and hobbies that could be utilized more effectively in the workplace. In addition to this, 34% believe that good managers should recognize when employees have expertise that is not being put to use. Given these statistics, it may not be surprising to learn that only 36% of employees claim that they are working to their full potential.
Of the 2,000 participants in this study, a large portion sees strong management as being crucial to fostering high motivation levels within their workplace. The main qualities that they see as necessary for management to have are the ability to convey passion and enthusiasm about work to their employees and to challenge their workers to work to their full potential. They also feel that effective managers have the capacity to identify what motivates their employees and make work more engaging.
The upshot of this survey is that employees do care about their work and the organizations they work for. If managers took more positive steps to engage with their workers, much more of their untapped skills and energy will be unleashed for the betterment of the organization. The best part is that communicating with employees at a personal level costs nothing.
It is widely recognized that the performance of organizations is largely influenced by the performance of their employees, and that employee motivation is a major contributor to the performance of the workforce. This study shows productivity could be easily enhanced through more effective management, with very little financial investment required.
- Leadership? What Leadership? Lack of Management Communication Is Holding Back UK Plc, Claims European Leaders
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