Business Performance Measurement
This topic covers all aspects of business performance measurement, including Key Result Areas (KRAs) to Key Performance Indicators (KPIs), Triple Bottom Line and Balanced Scorecard.
You can't make informed decisions if the information you're using can't answer your questions.
In an information rich society, too many people are still starving their decisions of enough of the right information.
The traditional approach to strategic planning is no longer effective in modern economies. If your performance reports are stacking up, unread and unused, then they're obviously not "stacking up" well.
We sure do put up some poor excuses for performance measures. Here's what to do with the ugliest of them.
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